Gina and Shawn exceeded all my expectations when we sold our house in Pleasanton
I’ve come to realize that I have ridiculous expectations of good service in general, and particularly in regards to realtors. Gina and Shawn exceeded all my expectations when we sold our house in Pleasanton. They provided a great analysis of the market with all the data to satisfy two accountants, and their analysis was spot on. They answered all of our questions and truly went above and beyond to meet all of their commitments to us. We had wanted a couple of extra items in terms of marketing the house, and they welcomed the suggestions and incorporated our ideas. Our sale was related to a corporate relocation and handled through a relocation company. Basically, on paper, our house was sold twice – once to the relocation company and then again to the actual buyer. Gina clearly has experience in this area and handled the reams of extra paperwork perfectly without any complaints or mistakes. Our house ended up getting multiple offers and Gina represented one of the potential buyers. We wanted to make sure there wasn’t any appearance of a conflict of interest (even though we knew Gina and Shawn were truly ethical and honest people), and Gina came up with a creative solution to make sure that all offers were blind and no other realtor would have a concern that Gina could be representing both sides. Truly any time we had a question, Gina had a solution.
The Pleasanton market is crazy right now and we had no question that our house would sell. We still interviewed multiple realtors as we wanted to make sure we chose a realtor who could market our house to maximize our offers. Plus, we knew we wanted exceptional service.
Gina and Shawn delivered on all counts. The entire selling process was smooth and we ended up with an offer where both the price and the terms exceeded our expectations. Yes, any realtor probably could have sold our house but we don’t believe that any realtor other than Gina would have gotten us the same terms and price. Gina earned her commission several times over with the knowledge and skill she brought to the table and how it translated into our final contract.